Shipping
At Outwest, we hand pack all deliveries from our shop here in Dingle town, with all orders processed within 2 working days.
For orders in Ireland, we work with our courier company DPD, to supply the quickest and most convenient delivery for your Outwest order. For International Deliveries, we use the Irish National postal service, An Post.
All orders are tracked and you will receive a tracking number when your parcel has been dispatched. From time to time, there may be delays, so if you have any concerns about your order please be sure to reach out to us. You can also see our FAQ's on shipping in our help centre.
Order Value | Duration | Cost | |
Ireland | 0-€200.00 | 1-3 working days | €7.50 |
€200.00+ | 1-3 working days | Free | |
UK | 0-£170.00 | 3-5 business days | €13.50/£11.24 |
£170+ | 3-5 business days | Free | |
Europe | 0-€200.00 | 5-9 business days | €15.00 |
€200.00+ | 5-9 business days | Free | |
US & Canada | 0-$250.00 | 5-10 business days | €30.00 |
$250+ | 5-10 business days | Free |
Returns
We really hope that you love your order. However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 28 days of receipt, provided they are in original condition with tags intact.
Once items are returned you will be entitled to receive a refund. For item(s) returned after this time, we reserve the right to return the item(s) to you. We are not able to refund items that appear to have been worn, washed or are not in original condition. Every aspect of the garment must be free from signs of wear and odour. Delivery costs are not included in your refund. All goods are your responsibility until we receive them. We cannot refund any items that have not been received safely back to us or that get lost in transit. Please if possible, return them in the same box they were sent out in, this helps us cut down on waste.